Research Scholar, Deptt. of Psychology, Veer Kunwar Singh University, Ara
JournalRPIMJ
Volume / Issue1 / 2
Pages69–75
Published20 Dec 2025
Paper IDRPIMJ12OD250012
Views / Downloads5 / 5
Article summary
Abstract
The present study investigates the stress and job satisfaction levels of bank employees in Bhagalpur, India, focusing on both public and private sector banks. With increasing competition, technological advancements, and higher customer expectations, bank employees face substantial occupational stress, which can affect their performance and overall wellbeing. Using a structured questionnaire based on the General Health Questionnaire (GHQ10) and a Job Satisfaction Scale, data were collected from 77 employees. The results indicate that employees experience moderate stress levels, primarily due to workload and job insecurity, while overall job satisfaction is intermediate. Public-sector bank employees reported higher stress and lower satisfaction compared to their private-sector counterparts. The study highlights the need for targeted stress management initiatives and HR policies to improve employee well-being, motivation, and service quality in the Bhagalpur banking sector.
Keywords
Bank employeesBhagalpurJob stressJob satisfactionPublic-sector banksPrivate-sector banksEmployee well-beingOccupational stress
Citation record
How to cite this article
Nilesh Kumar Mandal (2025). A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur. ResearchPro International Multidisciplinary Journal, 1(2), 69–75. https://doi.org/10.70650/rpimj.2025v1i2000012
Nilesh Kumar Mandal. “A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur.” ResearchPro International Multidisciplinary Journal, vol. 1, no. 2, 2025, pp. 69–75. https://doi.org/10.70650/rpimj.2025v1i2000012
Nilesh Kumar Mandal. “A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur.” ResearchPro International Multidisciplinary Journal 1, no. 2 (2025): 69–75. https://doi.org/10.70650/rpimj.2025v1i2000012
Nilesh Kumar Mandal (2025) ‘A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur’, ResearchPro International Multidisciplinary Journal, 1(2), pp. 69–75. Available at: https://doi.org/10.70650/rpimj.2025v1i2000012.
Nilesh Kumar Mandal, “A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur,” ResearchPro International Multidisciplinary Journal, vol. 1, no. 2, pp. 69–75, 2025. https://doi.org/10.70650/rpimj.2025v1i2000012.
Nilesh Kumar Mandal. A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur. ResearchPro International Multidisciplinary Journal. 2025;1(2):69–75. https://doi.org/10.70650/rpimj.2025v1i2000012.
Nilesh Kumar Mandal. A Study on Stress and Satisfaction Levels of Bank Employees in Bhagalpur. ResearchPro International Multidisciplinary Journal 2025, 1 (2), 69–75. https://doi.org/10.70650/rpimj.2025v1i2000012.
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Publisher's Note
The views, opinions and conclusions expressed in this article are those of the author(s). Publication does not imply endorsement by the journal, editorial board or publisher. Responsibility for accuracy, originality and integrity remains with the author(s). Readers should independently evaluate and verify information before application or citation.
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