A Comparative Study of Job Satisfaction among Paramedical and Administrative Staff in Public Health Institutions of Samastipur District
Dr. Binay Kumar, Assistant Professor & Head, Department of Psychology, U.R. College, Rosera, Samastipur L.N. Mithila University, Darbhanga, Bihar
DOI: 10.70650/rpimj.2026v2i100001
DOI URL: https://doi.org/10.70650/rpimj.2026v2i100001
Issue: Vol. 2 ★ Issue 1 ★ January-March 2026
Published Paper PDF: Click here

Abstract:

This study examines and compares the level of job satisfaction among paramedical and administrative staff working in public health institutions of Samastipur district, Bihar. Job satisfaction plays a crucial role in ensuring employee retention, productivity, and quality health service delivery. A comparative descriptive cross-sectional study was conducted over a period of six months in 2021 across fifteen public health institutions, including primary, secondary, and tertiary care centers. A structured Job Satisfaction Questionnaire was administered to assess various dimensions such as nature of work, salary, promotion, supervision, recognition, and working conditions. Data were analyzed using descriptive statistics and the Mann–Whitney U test to determine significant differences between the two groups. The findings indicate noticeable differences in overall job satisfaction levels between paramedical and administrative staff. Paramedical staff reported moderate levels of satisfaction, particularly in interpersonal relationships and recognition, whereas administrative staff demonstrated comparatively lower satisfaction levels, especially in areas related to salary and policy framework. The study highlights the need for policylevel interventions focusing on improved compensation, supportive supervision, career advancement opportunities, and better working environments. Enhancing job satisfaction among healthcare personnel is essential for strengthening public health service delivery and institutional performance in Samastipur district.

Keywords: Job Satisfaction; Paramedical Staff; Administrative Staff; Public Health Institutions; Darbhanga District; Healthcare Workforce; Organizational Commitment; Mann–Whitney U Test; Employee Motivation; Health Policy.